WORDS BY ALICE THOMPSON
In days gone by the bustling main streets of Australian towns brought the community together. Friends chatted by the post office. A visit to the butcher or baker was a daily affair. The bank manager stopped to say hello and asked about the family.
It is these kinds of personal relationships that Owner-Manager Trudy Azzopardi and her team at the Bank of Queensland Bundaberg branch, located at Bourbong Street, are passionate about building.
The owner-manager model is unique to Bank of Queensland. It means Trudy is invested in the community and her customer’s successes are her successes.
Trudy said she was passionate about ensuring her small business helped other small to medium sized enterprises and personal customers with their banking and finance needs.
“Being an Owner-Manager allows me to meet my customers personally, understand their unique circumstances, and have the flexibility to be available for them during important life events like buying a home or business,” Trudy said.
“I love that I can make their banking experience easy and less stressful during those significant times.”
Trudy grew up in regional farming communities and understands how supporting customers and helping small to medium enterprises helps regional communities thrive.
After graduating from Year 12, Trudy started as a bank teller. It was meant to be a temporary Summer job, but Trudy discovered a passion for helping customers. With her friendly and upbeat nature, and enthusiasm for working with people, Trudy found her niche and became a bank manager before the age of 21.
Today, she is a business owner, wife, and mother to three young children, and she is thrilled to be raising her family in such a beautiful location and vibrant community.
“Being able to live local and support local is really important to me and being an Owner-Manager gives me the opportunity to truly invest in our region and community, and make decisions that benefit my local customers,” Trudy said.
“Come into the branch and meet our team, or make sure you say ‘hi’ when you’re out and about—I’d love to see how I can help you.”